Times have never been harder for Retail Stores. Equipment manufacturers are now selling their products for cheap directly to Retail Customers on Amazon. Retail Customers then expect technical product support from Retail Stores for these same products purchased on Amazon. Countless online livestock vendors are taking away business from Retail Stores left and right. It seems like there is always another challenge for Retail Stores. The team at Alpha Aquaculture has listened to Retail Stores and wants to be a part of the solution and not the problem.
We believe that Retail Stores are an absolutely critical link in the supply chain. Retail Store owners and managers are some of the most experienced people in our industry and we must respect and support them. They provide unmatched face to face interactions for Retail Customers. We want to facilitate a system where Retail Customers have the incredible resource that is the Retail Store to teach them about the hobby. We believe the first few experiences in a Retail Store are critical in providing the framework for a new hobbyist to be successful and to enjoy years of aquarium fun!
We love people! We want to support a system where people can come together to grow our beautiful hobby. We know through experience that many times face to face interactions around a similar interest can become lasting friendships. We also believe that when people come together to work towards a common goal beautiful things can happen. We want people of all generations to be inspired into our hobby and into aquaculture. You never know who will be the next person to change things for the better!
We also love fish! We want all of our fish to go on to have long and healthy lives in aquariums across the world. We believe that facilitating more hobby related face to face interactions will benefit our fish. These interactions can help to simplify such a complicated hobby. When talking to the right person, keeping fish alive and healthy can be easy and fun! We should all be ever conscious of the fact that we are dealing in the trade of living animals. We have a responsibility to those animals and we should do everything in our power to ensure they move on to live happy healthy lives! We will forever be appreciative to Retail Stores for their hard work in making this possible!
– We don’t take business away from Retail Stores. We understand that there is a conflict of interest when manufacturers sell to both Retail Stores and Retail Customers. We have developed a system that eliminates any conflict of interest and allow us to sell to both Retail Stores and Retail Customers. Through this system we actually bring business to Retail Stores!
– We help Retail Stores get more walk in customers. We believe that the more walk in customers a Retail Store gets the more successful they will be. So we require that our Retail Customers pick up their orders at their favorite Retail Store. And the Retail Store gets a generous commission on the original retail sale itself.
– We offer a 100% Satisfaction Guarantee. We are confident that all our actions will help support your Retail Store! If there is anything we can do to help your Retail Store that we are not already doing we want to hear about it. Call us to let us know what your experience was like so we can continue to improve. Let’s grow and progress together!